How to send an individual message?

To send an individual message: - Click the New Chat (+) button on the chat screen - Search for contact name or email/employee name - Start chat - Write and send your message Messages are transmitted instantly and the recipient is notified. This method is ideal for one-on-one communication, quick approvals and short conversations.

How to create a group chat or team channel?

Group channels can be used for team communication. Steps: - Select Create Channel option - Set a channel name (Ex: “Sales Team”, “Project A”) - Add participants - Create the channel Group chats provide a central space for project-based or department-based communication. All team messages are collected in one place.

How to open a department-based chat group?

HRSync works integrated with the organizational structure. In this way, automatic department-based groups can be created. - Select Create Department Channel - Select the relevant department - The system automatically adds all employees in that department When new employees are added to the department, they are automatically included in the group. This feature provides a constantly updated communication structure.

Is it possible to attach files or documents to messages?

Yes. Chat module supports file sharing. Supported contents: -PDF - Excel/Word - Visual files - Presentations - Links Files can be uploaded from the paper clip (📎) icon in the message writing area. Documents are stored on secure servers and enable fast document sharing within the team.

Can chat be used from the mobile application?

The chat module is fully functional via the HRSync mobile application. On mobile: - Instant messaging - Receive notifications - Sending files - Group chats - Search features available. It provides uninterrupted communication and increases participation rate for teams working in the field or outside the office.

How to view message history?

All chat history is automatically stored. When you open a chat: - Old messages are listed in chronological order - Date filter can be applied - History can be accessed by swiping up This feature is important for project tracking, decision records and corporate memory.

Can deleted messages be retrieved?

Messages deleted by the user are generally irreversible. However, depending on institution policies: - Archive records from the admin panel - Restoration can be done via system backups. This operation is performed only by authorized administrators.

How to track read receipts?

HRSync automatically displays message statuses: - Sent - Delivered - Read Thanks to the read receipt, it can be tracked whether the message has been viewed by the recipient. This feature is especially important for critical information.

How to turn off or customize notification settings?

Notifications can be edited according to user preferences. From the settings menu: - Mute sound - Only important channels - Silent mode outside working hours - Email notifications turn off options are configurable. In this way, unnecessary notification density is prevented.

How to search for a specific message or word in chat?

Using the search bar on the chat screen: - Message content - File name - Contact name - Channel name can be searched. When the keyword is entered, all relevant messages are listed. This feature provides quick access to past conversations.

How to block unauthorized users from accessing chats?

HRSync uses a role and authority based security system. - Channel privacy settings - Participation by invitation only - Department restriction - Access is controlled with administrator approval. Unauthorized users cannot see private chats or private channels.

Is chat data stored securely?

Yes. In compliance with HRSync corporate security standards: - Encrypted data transmission (SSL/TLS) - Secure server infrastructure - Authorization checks - Regular backup - Uses KVKK/GDPR compliance. All messages and files are stored securely and data confidentiality is maintained.

Chat Module

Strengthen intra-team communication with messaging infrastructure. Speed up coordination between teams by gathering chat processes in a single center.

Chat Module

How to use HRSync Chat module?

HRSync Chat module is an instant messaging system developed to manage internal communication on a single platform. Employees can start individual chats, join team channels, and communicate departmentally. Thus, e-mail traffic is reduced and quick decision-making and operational coordination are facilitated. For use:

Access the Chat / Messages tab from the main panel
Person or channel is selected
Sent by writing a message

All conversations work synchronously in real time and appear simultaneously on both the web and mobile applications.

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Chat Module

How to use HRSync Chat module?

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